FAQs

  • We are based in sunny Singapore!

  • A standard Yaytray set (with 2 utensils) weighs approximately 420 grams without packaging.

  • The Yaytray can be used by kids from 18 months all the way to 4 years old.

  • Glad you asked! The Yaytray is made from material which is completely food-safe, BPA-free & phthalate-free. It is also microwave-safe & dishwasher-safe as well.

  • In the course of our research & development, we had created multiple prototypes to test the functionality of the Yaytray, and we found that an adequate amount of food was able to stay on the utensils upon testing. We are also currently building an even larger library of various utensil attachments with differing shapes & sizes, so do stay tuned for our new utensil designs!

  • We would be most happy to work out a good deal for you! Please email us at [email protected] and we'll see what we can do.

  • We are always on the lookout for mutually-beneficial distributorship arrangements! Please email us at [email protected] in order that we may further explore distributorship deals.

  • Of course! We have every intention to create new colours of Yaytrays in the near future, and also expand our range of available utensil heads & handles so that kids can explore the endless mix-n-match possibilities. Stay tuned to our social media channels for the latest updates.

  • All prices on our website are denominated in Singapore dollars (SGD).

  • We accept all major credit cards through the use of both PayPal and Stripe payment gateways on our website, both of which are world-class and extremely secure payment gateway services.

  • We do not store any of your credit card information on our own servers, as all payments are conducted either through PayPal or Stripe payment gateways. Therefore, you can be assured that your payment details are only kept with PayPal or Stripe, both of which are world-class and extremely secure payment gateway services.

  • Please visit our "Shipping & Returns" page (link at the bottom of the website) for full details on our shipping & returns policies.

  • We ship to all countries.

  • We offer FREE shipping for all orders within Singapore. For orders coming from countries outside of Singapore, we are offering FREE shipping for all orders above $140, while offering highly-discounted shipping rates otherwise. The relevant shipping fees will be indicated to you as you checkout your items on our Shopping Cart.

  • The indicated shipping fees covers shipping to your country, but all local import duties & taxes (if any) will have to be borne by you, the buyer. We seek your kind understanding on the fact that there are numerous different countries with various import duties and tax regulations, and thus we are simply not able to reflect them on our website.