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FAQs

  • We are based in sunny Singapore!

  • A standard Yaytray set (with 2 utensils) weighs approximately 420 grams without packaging.

  • The Yaytray is suitable for kids from 1 to 4 years old.

  • Glad you asked! The Yaytray is made from material which is completely food-safe, BPA-free & phthalate-free. It is also microwave-safe & dishwasher-safe as well.

  • In the course of our research & development, we had created multiple prototypes to test the functionality of the Yaytray, and we found that an adequate amount of food was able to stay on the utensils upon testing. We are also currently building an even larger library of various utensil attachments with differing shapes & sizes, so do stay tuned for our new utensil designs!

  • We would be most happy to work out a good deal for you! Please email us at [email protected] and we'll see what we can do.

  • We are always on the lookout for mutually-beneficial distributorship arrangements! Please email us at [email protected] in order that we may further explore distributorship deals.

  • Of course! We have every intention to expand our range of available utensil heads & handles so that kids can explore the endless mix-n-match possibilities. Stay tuned to our social media channels for the latest updates!

  • We accept all major credit cards through the use of PayPal payment gateway on our website, which is a world-class and extremely secure payment gateway service.

  • We do not store any of your credit card information on our own servers, as all payments are conducted through our PayPal payment gateway. Therefore, you can be assured that your payment details are only kept with PayPal, which is a world-class and extremely secure payment gateway service.

  • No. PayPal allows you to pay as a "guest", and thus, you do not have to sign up for a PayPal account in order to make a purchase on our site.

  • Please visit our "Shipping & Returns" page (link at the bottom of the website) for full details on our shipping & returns policies.

  • We ship to most countries internationally.

  • We offer FREE shipping to USA, Canada, Australia, NZ, Hong Kong, Singapore, Malaysia, Indonesia and many other countries. For all other orders, we are offering FREE shipping for all orders above US$80 or equivalent value, while offering highly-discounted shipping rates otherwise. The relevant shipping fees will be indicated to you as you checkout your items on our Shopping Cart.

  • The indicated shipping fees as you check out covers shipping to your country, but all local import duties & taxes (if any) will have to be borne by you, the buyer. We seek your kind understanding on the fact that there are numerous different countries with various import duties and tax regulations, and thus we are simply not able to reflect them on our website, nor are we able to bear the cost of these import duties and taxes.