FAQ

YAYTRAY
What material is the Yaytray made of?
The Yaytray is made of PP (Polypropylene), while the lid of the bowl is made of food-grade silicone.

Are the Yaytray's materials (PP & silicone) recyclable?
Yes, the Yaytray's materials are recyclable.

What plastic number type is PP (Polypropylene)?
Polypropylene is plastic number 5.

What are the dimensions of the Yaytray?
When Closed: 19cm (L) x 19cm (W) x 6.5cm (H)
When Opened: 37.2cm (L) x 19cm (W) x 6.5cm (H)

How heavy is the Yaytray?
The Yaytray has a net weight of 500 grams. The Utensils Plus has a net weight of 42 grams.

How long can the Yaytray keep food warm?
It can typically keep food warm for up to 1 hour. However, timings may vary depending on the nature of food and how hot the food is to being with.

Is the Yaytray microwave & dishwasher safe?
Yes, it is microwave & dishwasher safe, although we do not recommend placing the Yaytray and its component parts in the microwave too frequently. It is advisable to heat your food in a separate apparatus before transferring the food onto the Yaytray.

Is the Yaytray leak-proof?
The Yaytray has been designed such that when the bowl & lid are placed in the inner tray and the entire Yaytray is closed and properly locked, it is able to contain most kinds of baby foods & solids without leaking. However, when it comes to pure liquids (e.g. water, clear soup), the Yaytray may not be 100% leak proof if the entire Yaytray is shaken vigorously.

Can the entire Yaytray be placed in a steam sterilizer?
No. We do not advise placing the entire Yaytray in a steam sterilizer as some steam sterilizers may have very high heat and may melt the Yaytray's component parts. If absolutely necessary, only the bowl & silicone lid should be placed in a steam sterilizer. However, in general we advise against placing the Yaytray in a steam sterilizer.

Can the entire Yaytray be placed in a UV sterilizer?
Yes, it is safe to place the Yaytray and all its component parts in a UV sterilizer.

Can the entire Yaytray be dismantled for cleaning?
Yes, it can. There is a slit at the base of the Yaytray which can be turned by using a coin (or similar object). Once that is turned, the entire base of the Yaytray can be removed from the upper tray (bowl insert) so that it is possible to wash all the inner parts of the Yaytray as well.

What safety certifications do the Yaytray & Utensils Plus have?
The Yaytray & Utensils Plus are all certified by SGS to be BPA-free, phthalate-free & heavy metal-free. They are also certified by SGS to be FDA, LFGB, CPSIA & EU Commission Regulation compliant.

What are the improved features of the new Yaytray Classic as compared to the original 1st generation Yaytray?
Kindly see this chart for a clearer comparison:



PAYMENT & SHIPPING
What forms of payment do you accept?
We accept Amex, Visa, MasterCard, Google Pay, Apple Pay, PayPal & Shopify Payments.

Which countries do you ship to?
We currently ship to Singapore & Malaysia. Please visit this page for further details on our shipping policies.

Do you offer free shipping?
Yes, we do! We currently offer FREE shipping for all Singapore orders above S$40, and FREE shipping for all Malaysia orders above S$80.

      Do you have a return policy?
      Yes, we do! Please visit this page for more details on our return policy.

      I would like to contact you guys. How can I do so?
      Kindly email us at [email protected] and we'll do our best to get back to you as soon as we can!

      Are you open to distributorships, partnerships & collaborations?
      Sure! Please drop us an email at [email protected]